Delivery is by 1-man courier service; we advise to allow 1-2 working days for delivery.
This is an all-day, weekday service. If you provide your mobile number/email address when placing the order you will receive tracking information from the courier firm.
If you are out when the driver attempts to deliver your furniture they will leave a card with simple options for re-delivery. If you wish you may also be able to collect from your local depot. Alternatively if there is a safe place to leave your item just let us know when ordering and we will add the request.
Delivery is to the door, if you require extra assistance why not upgrade to our enhanced 2-man service. Also, check out the options to upgrade to a Priority dispatch (next working day), a Pre-12 service or Saturday delivery for a small charge.
If you have any queries, please contact us on either 01872 672111 (Mon - Fri 9-5) or email us at: info@roselandfurniture.com
Upgrades
If you can’t see an option or you need to discuss a special request, then please either email us on: info@roselandfurniture.com or call us on: 01872 672111.
Returns
|
|
Small Item Charge |
Large Item Charge |
|
Faulty Item– Return for Refund |
FREE |
FREE |
|
Faulty Item - Exchange Item |
FREE |
FREE |
|
Unsuitable - Exchange Item |
Within 14 days - FREE for item of equal or greater value |
Within 14 days - Please contact us, £20-40 depending on item & location |
|
Unsuitable - Return for Refund |
Within 14 days - £10 charge per an item |
Within 14 days - Please contact us, £20-40 depending on item & location |
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